Serv-e-Go

SERV-E-GO

THE POWER TO SERVICE REMOTELY

Serv-e-Go is Somfy’s online maintenance tool for connected equipment. It gives you an overall view of your installations, helping you diagnose problems and prepare better for customer visits. Some issues can even be solved remotely. You spend less time on the road, and more time on activities that have greater value for your business.

GET FULL VISIBILITY

Serv-e-Go lists all the smart home products that you’ve installed and shows you its current status. You know exactly how things are going for all your customers.

STAY AHEAD

Smart devices make remote troubleshooting possible. Get fully prepared for visits by planning the time and equipment required. You save time for both yourself and your customer.

BE RESPONSIVE

Quickly service a customer and reconfigure remotely, without leaving your office. You even receive alerts and can take action before your customers are aware there’s a problem.

SERVICING MADE SIMPLE

Keep track of all your connected installations while having access to equipment and motor data.
Request a remote intervention to modify product parameters or to add a remote control.
Quickly check and react on alerts and errors that occurred on your customer’s installation.

POWER UP YOUR MAINTENANCE BUSINESS

69% OF INTERVIEWED INSTALLERS
*Source: My Somfy Lab France survey - January 2020

STATE THAT MAINTENANCE IS A LOYALTY DRIVER

49%* OF INTERVIEWED INSTALLERS
*Source: My Somfy Lab France survey - January 2020

STATE THAT MAINTENANCE IS A BUSINESS BOOSTER

TAHOMA SUITE ECOSYSTEM

DISCOVER OUR COMPLEMENTARY SERVICES

TaHoma switch

The power to win over your customers

Connected equipment is easy to sell thanks to Somfy's smart control to centralise & connect your customer's home.

Find out more

TaHoma Pro App

The power to commission more easily

Install and commission easily on your smartphone, in a fraction of the time.